| Top News Airlines |
Date posted: August 26, 2003 |
Airlines Relax Rescheduling Policies
American, Continental and Delta are revising their policies regarding nonrefundable tickets, allowing up to a year for rescheduled travel
by LISA MATTE AMERICAN AIRLINES, CONTINENTAL AIRLINES AND DELTA AIR LINES ARE AMONG A GROWING LIST OF AIR CARRIERS TO ANNOUNCE REVISIONS TO THEIR POLICIES REGARDING RESCHEDULING TRAVEL BOOKED ON NONREFUNDABLE TICKETS. Effective immediately, American Airlines customers with nonrefundable tickets that allow changes will have a full year from the date their original ticket was issued to reschedule without losing the value of their tickets, provided they cancel their reservations prior to scheduled departure time.
American's previous policy required customers with nonrefundable tickets to not only cancel, but also rebook a new flight and have their ticket reissued no later than their originally scheduled departure date. Continental Airlines and Delta Air Lines have enacted similar revisions. Visit individual airline’s Web sites for specific information regarding the new policies.
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