| Top News Airlines |
Date posted: September 30, 2003 |
JetBlue Reviews Privacy Policy
The airline has retained a consulting firm to assist in further development of their privacy policy following controversy over its release of some passenger information to a Dept. of Defense contractor.
by LISA MATTE JETBLUE AIRWAYS HAS RETAINED THE CONSULTING FIRM OF DELOITTE & TOUCHE TO ASSIST IN ITS ANALYSIS AND DEVELOPMENT OF ITS PRIVACY POLICY. The move comes in light of controversy surrounding the airline’s release of customer data to Torch Concepts. A contractor for the Department of Defense, Torch Concepts requested the information relative to a project concerning military base security. At the request of the Department of Defense, JetBlue shared passenger itineraries, but did not provide payment or credit card information.
“While this is a concern, we want to let our customers know that we are fully committed to their privacy and are working with the assistance of Deloitte & Touche to further develop our internal processes and procedures to address the protection of personally identifiable customer information,” said JetBlue CEO David Neeleman.
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